Privacy Policy
Gemmini Faces Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (gemminifaces.co.uk) and services.
1. Information We Collect
1.1 We may collect and process the following personal information about you:
- Contact Information: Name, email address, phone number, and postal address.
- Booking Information: Details related to your bookings, including event dates, preferences, and payment information.
- Usage Data: Information about how you use our website and services, such as IP addresses, browser type, and browsing behaviour.
2. How We Use Your Information
2.1 We use your personal information for the following purposes:
- To Provide Services: To manage and fulfil your bookings and provide our face painting and related services.
- To Communicate: To respond to your enquiries, send booking confirmations, and provide updates.
- To Improve Our Services: To analyse usage data and improve our website and services.
- To Comply with Legal Obligations: To comply with legal and regulatory requirements.
3. Legal Basis for Processing
3.1 We process your personal information based on the following legal grounds:
- Contractual Necessity: To fulfil our contractual obligations to you.
- Legitimate Interests: To improve our services and manage our business.
- Consent: Where you have given us explicit consent to process your information.
4. Data Sharing and Disclosure
4.1 We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party service providers who assist us in providing our services, such as payment processors and IT support.
- Legal Authorities: If required by law, to comply with legal obligations or to protect our rights.
5. Data Security
5.1 We take appropriate measures to ensure the security of your personal information, including:
- Encryption: Using SSL encryption to protect data transmitted over the internet.
- Access Controls: Restricting access to personal information to authorised personnel only.
6. Data Retention
6.1 We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
7. Your Rights
7.1 Under the GDPR, you have the following rights regarding your personal information:
- Access: The right to request access to your personal information.
- Rectification: The right to request correction of inaccurate or incomplete information.
- Erasure: The right to request the deletion of your personal information.
- Restriction: The right to request restriction of processing.
- Objection: The right to object to processing based on legitimate interests.
- Data Portability: The right to request the transfer of your data to another organisation.
8. Cookies
8.1 Our website uses cookies to enhance user experience and analyse website traffic. For more information, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
9.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email.
10. Contact Us
10.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@gemminifaces.co.uk
- Address: 121, 122 High Street, Cradley Heath, England, B64 5HE